Response

Whenever an alarm goes off at the premises and the Central Monitoring Station at DC Security Inc. does not get a response from you to verify whether it is a false alarm or an alarm caused by the client, the response team is called into action. Comprising of military trained personnel, our response team is on the way within two minutes of learning about your alarm. Your property is checked, burglars engaged or contained and the police is called in whenever necessary.

Here are some tips on preventing false burglar alarms.

Ensure that everyone using your alarm system has been properly trained in its use and keep the number of people who operate the system to a minimum.

Always follow the designated entry/exit procedure.

Ensure you have all keys, key fobs and alarm system codes available for use, when entering or leaving the premises.

Before leaving the premises check that all your doors and windows are actually secured.

Check that all your detection devices are unobstructed.

Where movement detectors are fitted, do not introduce new sources of heat, movement or sound in the protected area.

Always inform DC Security Inc. immediately of any alterations to your premises, which may affect your system, including any damage to the alarm system, its detectors or wiring.
 

For re-setting the system after a false alarm, establish the cause of activation and call your alarm company immediately, to arrange for the system to be reset.